Website maintenance services of Assistance4all.com are the most cost effective and professional services. The company efficiently maintains the intranet, database, website and extranet. Services are provided for existing websites as well as developed ones. A monthly agreement has to be made in order to get maintenance services. These website maintenance services include monitoring, optimizing and extending the site in order to meet changing business needs. Following are included in website maintenance. While maintaining a website, the companies' services offer help in planning and making it load faster and user friendly.
- Content updates
- Online marketing
- New pages or features added to website.
- Server management
- Reporting and traffic analysis.
- Maintenance, optimization and database administration.
The servers are not leased from other services. The servers are owned and operated in the state of art facilities and our office is in the same building as our servers. If there is a problem with the servers or if they go down we can troubleshoot it immediately and resolve the issue ensuring that the website is always working. Redundant power supplies, hard drives, routers and switches are used. Our clients are always happy and satisfied with our services.
- Server Maintenance.
The burden of managing your server can be definitely reduced by our server maintenance services thus enabling you to give full concentration on your business. Also the bugs are taken care of and cleaning them up is also done if necessary. The company ensures that the server maintenance needs consistent and prompt attention. The server maintenance services are round the clock. It is highly recommendable to take the server maintenance contract. By signing the contract one can be sure that the costs of maintenance will not exceed. The servers are greatly enhanced by these services. The contracts of server maintenance are monthly and are very budget friendly as compared to the services provided by server services at your premises. While availing our services, you get a plethora of services such as:
- We assist you with software installation and up gradation.
- Troubleshooting and waving off problems from the software.
- We offer round the clock monitoring of the servers, in order to offer you with complete satisfaction.
- We also help you with providing information regarding server maintenance, so that you can maintain the server all by yourself.
- Quality assurance
The bugs which the other developers created are also taken care of by the company's quality assurance services. Testing and debugging of the existing system is also done by the quality assurance services.
- Technical support
Assistance4all.com provides offshore technical support services for various products and services especially the Offshore BPO solutions through multiple channels like email, chat, voice and the web.
The technical services are available for
- Application or Desktop Queries
- Software Related Difficulties
- Specific Product related queries
- Connectivity Issues
- Trouble shooting Support
- Assistance4all.com offers through value by:
- Reducing costs
- Increasing revenues by up-sell as well as cross-sell of services
- Increasing customer retention through proper satisfaction
- Increasing resource employment and efficiency of employees through internal feedback and enhancement function
- Most of the technical support services various levels designed to suit our clients' requirements. The support services also include:
- Dispatch of service technicians
- Telephone support
- Single Point Of Contact (SPOC)
- Maintaining a self-support Web site
- Diversion of calls back to the ISV or OEM